Make A Complaint

If you have a concern about our services and supports, it’s important to talk about it. Anyone receiving NDIS supports or services can make also complaint about an NDIS service by ticking the NDIS tick box on our online form.

Your family or friends can talk to us on your behalf. We will need to know who is involved, what you are not happy about, what you want to happen, and some information about you. With this information, we will work with you to resolve your complaint.

If you would like to make a complaint please fill out the complaint contact form below and we will contact you. Use TTY on 133 677 or Use National Relay Service If you are deaf and/or find it hard hearing or speaking with people who use a phone. Please select a button below to access one of these services.

If you prefer to send your complaint by mail, please download our complaint form by selecting the ‘Complaint Form button’.

National Relay Service
Translating and Interpreting Service
Complaint Form Download

    Online Complaint Submission Form


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