FAQs Archive - Healthcare United

Q: Where do Healthcare United Nursing Services travel too?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding_top="" padding_right="" padding_bottom="" padding_left="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] Healthcare United aims to travel far and wide to create access to healthcare. Healthcare United has access to TeleHealth for those of you Healthcare United can video conference into. If this is still not accessible, Healthcare United will point you in the right direction of your local services that can assist you with your specific healthcare need. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: I received the incorrect products! What should I do?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding="undefined" dimension_margin="undefined" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] Please do not open or dispose of any incorrect products sent to you. Instead, drop us a line below as soon as possible to let us know what you did receive compared to what you should have received. If it's our fault we'll happily send you the correct product(s). [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: My product(s) were damaged in transit! What can I do?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding="undefined" dimension_margin="undefined" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] If you receive broken or damaged goods, first and foremost please do not dispose of them. If it's possible, take a photo and email it to healthcareunited1@gmail.com. This will help speed up the process of replacing your damaged products. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What causes do Healthcare United support?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding_top="" padding_right="" padding_bottom="" padding_left="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] See our Donations page for the list of causes that Healthcare United supports. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Is the Donate page secure?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding_top="" padding_right="" padding_bottom="" padding_left="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] Healthcare United partners with Stripe to ensure all donations are made and received by a secure and reputable payment service. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What % of my donation goes towards a good cause?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding_top="" padding_right="" padding_bottom="" padding_left="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] Good question! At Healthcare United 100% of your donation goes towards supporting a good causes within the community. If you would like to choose your cause from the list, you can do this by leaving a comment to let us know which cause you would like to support. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: How can I contact the customer service team?

[fusion_builder_container hundred_percent="no" hundred_percent_height="no" hundred_percent_height_scroll="no" hundred_percent_height_center_content="yes" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="" padding_right="" padding_bottom="" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" link="" target="_self" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" hover_type="none" border_size="0" border_color="" border_style="solid" border_position="all" padding_top="" padding_right="" padding_bottom="" padding_left="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] You can get in touch via: Phone: Call us on +61 432 434 289 from 8:30am to 5pm Monday to Friday AEDT. Email: Send us a direct email to healthcareunited1@gmail.com and one of our team members will answer your questions. Contact Us Form: Fill in the contact form on our website and click "Send to Healthcare United". [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

What are your terms and conditions?

By chloeandstefan|2018-07-15T11:49:11+10:00July 15th, 2018|TERMS & CONDITIONS|

Healthcare United Terms and Conditions This website is owned and operated by Healthcare United. By using this website, you

What is your privacy policy?

By chloeandstefan|2018-07-15T11:33:55+10:00July 15th, 2018|PRIVACY POLICY|

Healthcare United Privacy Policy Purpose: We are committed to protecting your privacy and developing technology that gives you a

What is your returns policy?

By chloeandstefan|2018-07-15T11:28:46+10:00July 15th, 2018|RETURNS|

Healthcare United Returns Policy General To qualify to return an item under this policy, products must be in their

Where do Healthcare United Nursing Services travel too?

By chloeandstefan|2018-07-15T10:42:22+10:00July 15th, 2018|NURSING SERVICES|

Healthcare United aims to travel far and wide to create access to healthcare. Healthcare United has access to TeleHealth

I received the incorrect products! What should I do?

By chloeandstefan|2018-02-03T10:00:41+11:00February 3rd, 2018|RETURNS|

Please do not open or dispose of any incorrect products sent to you. Instead, drop us a line below

My product(s) were damaged in transit! What can I do?

By chloeandstefan|2018-02-03T08:32:42+11:00February 3rd, 2018|RETURNS|

If you receive broken or damaged goods, first and foremost please do not dispose of them. If it's possible,

What causes do Healthcare United support?

By chloeandstefan|2018-03-03T15:41:38+11:00February 2nd, 2018|DONATIONS|

See our Donations page for the list of causes that Healthcare United supports.

Is the Donate page secure?

By chloeandstefan|2018-03-03T15:42:37+11:00February 2nd, 2018|DONATIONS|

Healthcare United partners with Stripe to ensure all donations are made and received by a secure and reputable payment

What % of my donation goes towards a good cause?

By chloeandstefan|2018-03-03T15:44:59+11:00February 2nd, 2018|DONATIONS|

Good question! At Healthcare United 100% of your donation goes towards supporting a good causes within the community. If

How can I contact the customer service team?

By chloeandstefan|2018-03-03T15:47:28+11:00February 2nd, 2018|SHIPPING|

You can get in touch via: Phone: Call us on +61 432 434 289 from 8:30am to 5pm Monday

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Saturday	9:30 - 17:00
Sunday	9:30 - 15:00